Frequently Asked Questions

About Mission Australia Early Learning

Mission Australia Early Learning is a not for profit provider of Long Day Care, Kindergarten, Preschool and Out of School Hours Care, operating centres across Australia. Additionally, we support Family Day care programs in Sydney and Tasmania.

We are a wholly owned subsidiary of Mission Australia, the national charitable organisation with over 150 years experience supporting families and children. You should feel comfort in knowing your fees are being reinvested in the Australian community, either directly into the wages and resources in running Early Learning centres or in supporting the Mission Australia aims of reducing homelessness and strengthening communities.

Since our formation in 2009, Mission Australia Early Learning has been a not-for-profit organisation that exists to benefit the children enrolled in our early learning centres. We cater for babies from 6 weeks old through to kindergarten-aged children, where they can participate in our accredited, Government-approved kindergarten programs.

Our Educators

Mission Australia Early Learning values educators who are committed to the highest quality education and care for children. The planning of our programs for the education and care of children attending Mission Australia Early Learning is based on the principles and practices of the National Early Years Learning Framework. These are centred on the values of:

  • secure, respectful and reciprocal relationships
  • partnerships
  • high expectations and equity
  • respect for diversity and ongoing learning and reflective practices

Our educators embrace all aspects of the Framework and work together with families to construct curriculum by engaging families in planning and assessment, transitions and ongoing two-way sharing of information. Our programs value working in partnership with families and this reflects the critical importance of children’s belonging, their attachment within the family and acknowledging the diversity of family life.

Educators engage in quality interactions  with children that are meaningful and extend children’s interests and learning. Through play based, open ended experiences; children are empowered to enjoy the best possible start in education and achieve positive outcomes. We have developed a new curriculum that focuses on the importance of children learning in a natural environment and giving them a great start to their learning that sets them up for life.

What to bring

Children should wear clothes that  they are comfortable in and that do not restrict their ability to play and participate in activities at the centre.

Try to make clothing appropriate for the weather conditions forecast for the day (including a hat); packing a change of clothes and a spare jumper in winter is highly recommended. It’s also good to remember that when children come home messy, it means they’ve explored and learnt during their day – they don’t mean to make clothes dirty on purpose.

How you can help your child settle into childcare

  1. Prepare them in advance by talking positively about child care – what they are going to take and what they are going to do. If you are positive and enthusiastic, this will have positive effects on your child. Please discuss visits and orientation with the Centre Manager. Centre visits help children begin to feel comfortable in the new surrounds.
  2. When it’s time to leave – leave quickly. By all means stay with your child for as long as you want, but once you prepare to leave, say goodbye and go. Even when a child knows about “coming back”, the moment of parting can still be sad.
  3. Always say goodbye. Even if your child is distressed, to slip away breaks down trust. If your child is crying or clings, prolonging the goodbye will only make it harder for yourself and your child.
  4. Use regular set phrases for when it’s time to go. For example, “Mummy/daddy is going now. I will be back after rest time.”
  5. If your children show fear, accept that fear. It may not seem reasonable to you, but you are not the one who is feeling it. Please ensure that you acknowledge their sadness, but reassure them they will be fine and confirm when you will return.


If you have any concerns about settling your child into the Centre please do not hesitate to talk to the Centre Manager and educators.

We have many strategies we can work through with you. Call the centre at any time during the day to discuss your child’s day. The educators will document in writing and by photos of your child’s first day. 

Why is early learning important?

Considerable research demonstrates that children who start ahead tend to stay ahead. Significant differences in children's development become evident by the age of two and these differences rarely close over time. The education experienced during these early years until 5 provide the most important foundation for the rest of a child's life.

What is the difference between 'daycare', 'childcare' and 'early learning'?

For those in the profession, it is more than just words – 'daycare' or 'childcare' gives the impression that the service we provide is simply a form of ‘babysitting'. It's much more than that: it is care underpinned by education. Early learning captures the essence of what Mission Australia Early Learning is all about – trust, security, support and growth in an environment that promotes a lifelong love of learning. Read more about Our Approach

Preschool programs and Transition to school

All Mission Australia Early Learning long day care centres offer preschool programs in the long day care setting. This gives families maximum flexibility – whether you’re working or studying – as well as peace of mind to know that your child is experiencing a high quality preschool program and preparing to transition to school.

How is the waitlist managed?

There are a number of ways we balance the needs of families looking for care.  

In the first instance, we are obligated to give the highest priority to children who are identified as being at risk. Then we are obliged to prioritise working families over non-working families. These requirements are stipulated and enforced by the Department of Education and apply to all approved child care providers.

From here, we offer current families (currently enrolled children and siblings of current families) first access to additional days and then use the date we received your enquiry to order the waitlist. To ensure you have the best chance of getting into a Mission Australia Early Learning centre, contact us today.

How do I enrol?

Simply Contact us – Phone, via our online contact form, This email address is being protected from spambots. You need JavaScript enabled to view it.or come directly into one of our services. We’ll ask you some questions about you, your family and your child. Details such as the type of care you’re after, the number of days per week, what’s important to you in your child’s early education, and many more. This gives us the information we need to ensure the education and care we offer is tailored to suit you and your child’s needs.